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Please note! Tickets for all events in the Sportpaleis Group venues are on sale via Tele Ticket Service. The official sales link is also listed on the venue’s website.

Get tickets

Always buy your tickets from officially recognized sales organizations. The official ticket sellers for all events in the Lotto Arena are: Lotto Arena and Tele Ticket Service. Do not buy tickets from malafide ticket sellers!

Contact us by phone

Tele Ticket Service

from Belgium: 070 345 345 (max. € 0,30/min.)
from the Netherlands: 0900 45 000 45 (€ 0,45/min.)
from other countries: +32 34 0000 34

People with disabilities and/or wheelchair users

We care a lot about visitors with disabilities. If you are a wheelchair user please call us on one of the numbers mentioned above to book a wheelchair space. Make sure to clearly mention that you are a wheelchair user. We will be happy to assist you.

Online

To buy tickets online, go to our online calendar and click the ticket button of the event of your choice to book your seats. Easy, convenient and accessible 24/7!

Box office

If an event is not yet sold out, you can buy tickets before the start of an event at the venue in which the event is taking place. Caution: never buy tickets on the street! They might be forged and might not give you access to the event.

Please note that for all events on sale since 1 January 2018 there is an additional service cost of 2 euros per ticket for tickets bought at the box office.

Enjoy with your group

Make memories that will last a lifetime, together with your association or group. The Sportpaleis Group offers special deals for many events. For more information please contact us via email on groepen@sportpaleisgroup.be.

Be aware of ticketing fraud

For most events, tickets will be sent by Tele Ticket Service at the earliest 4 weeks before the event itself. The main reason for this measure is the fight against ticketing fraud and the black market. By delivering the tickets only 4 weeks before the event, resale at extremely high prices on the black market is being impeded.

Do not buy tickets from third parties reselling tickets at higher prices. Tickets bought from ticket resellers are often fake and give no guarantee of access to the venue.

Resale of tickets at exorbitant prices is illegal in Belgium. Facilitation hereof via a website is prosecutable. Any person offering excessively purchased ticket for resale via these concerned websites risks to be prosecuted in court.

Timing

Go to the specific page of the event you are attending for the correct start and end times of each event.

Contact us

Address

Lotto Arena
Schijnpoortweg 119
2170 Merksem

Tickets for events in the Lotto Arena

See Get tickets.

Offices

Before contacting us with any question or remark, please read the frequently asked questions first.
Can’t find an answer there? Please contact us via: info@sportpaleisgroup.be.

You can reach or administrative service every working day from 9 a.m. till 6 p.m on 03 400 40 40 (in Belgium; from abroad: 0032 3 400 40 40). Please note that you cannot order tickets through this phone number.

Lost & Found

Please contact our administrative service (see below). Items found in our venue can be retrieved at the reception of our offices. Our offices are open from Monday till Friday from 9 a.m. till 6 p.m.

Items found are only kept at our offices for a limited amount of time. We deliver valuable items such as personal documents to the Police. You can retrieve those items at the following address:

Politie Antwerpen
p/a Unolaan 2
2100 Deurne
+32 3 338 47 50