Always buy your tickets from officially recognized sales organizations. The official ticket sellers for all events in the Lotto Arena are: Lotto Arena and Tele Ticket Service. Do not buy tickets from malafide ticket sellers!
To buy tickets online, go to our online calendar and click the ticket button of the event of your choice to book your seats. Easy, convenient and accessible 24/7!
Tele Ticket Service
from Belgium: 070 345 345 (max. € 0,30/min.)
from the Netherlands: 0900 45 000 45 (€ 0,45/min.)
from other countries: +32 34 0000 34
For people with disabilities and/or wheelchair users
We care a lot about visitors with disabilities. We will be happy to assist you.
If you are a wheelchair user please call us on 03/400.00.34 (from abroad +32.3.400.00.34) to book a wheelchair space. Make sure to clearly mention that you are a wheelchair user.
Or contact us by mail via firstname.lastname@example.org.
At the box office
If an event is not yet sold out, you can buy tickets before the start of an event at the venue in which the event is taking place. Caution: never buy tickets on the street! They might be forged and might not give you access to the event.
Please note that for all events on sale since 1 January 2018 there is an additional service cost of 2 euros per ticket for tickets bought at the box office.
Enjoy with your group
Make memories that will last a lifetime, together with your association or group. The Sportpaleis Group offers special deals for many events. For more information please contact us via email on email@example.com.
Be aware of ticketing fraud
For most events, tickets will be sent by Tele Ticket Service at the earliest 4 weeks before the event itself. The main reason for this measure is the fight against ticketing fraud and the black market. By delivering the tickets only 4 weeks before the event, resale at extremely high prices on the black market is being impeded.
Do not buy tickets from third parties reselling tickets at higher prices. Tickets bought from ticket resellers are often fake and give no guarantee of access to the venue.
Resale of tickets at exorbitant prices is illegal in Belgium. Facilitation hereof via a website is prosecutable. Any person offering excessively purchased ticket for resale via these concerned websites risks to be prosecuted in court.
Go to the specific page of the event you are attending for the correct start and end times of each event.
Tickets for events in the Lotto Arena
See Get tickets.
You can reach or administrative service every working day from 9 a.m. till 6 p.m on 03 400 40 40 (in Belgium; from abroad: 0032 3 400 40 40). Please note that you cannot order tickets through this phone number.
Lost & Found
Please contact our administrative service (see below). Items found in our venue can be retrieved at the reception of our offices. Our offices are open from Monday till Friday from 9 a.m. till 6 p.m.
Items found are only kept at our offices for a limited amount of time. We deliver valuable items such as personal documents to the Police. You can retrieve those items at the following address:
p/a Unolaan 2
+32 3 338 47 50