Practical information
Main entrance and box office
The main entrance to the Lotto Arena is accessible via the street. If you are standing in front of the main entrance, the ticket office is on your left. Please see the plan below for more information.
Lockers
The Lotto Arena does not have a cloakroom. You can store your coat and other belongings in a small or a large locker:
Small locker: 25H x 30W x 45D (7 euros)
Large locker: 50H x 30W x 45D (9 euros)
Lockers are available from the opening of the doors until a little after the end of the event.
Please note! For some night events, it is the organizer who is responsible for the lockers. In that case, other rates and arrangements may apply.
Opening of the doors
Information on timings can be found on the event page a few days before the event. The doors usually open one and a half hours before the start of the event. From then on you can go to the bars for a snack and a drink.
Access to the venue
Always offer your own ticket at the entrance and not someone else's to make scanning go smoothly and avoid waiting times at the door.
Do you save your tickets on your phone? Make sure the brightness is set to maximum and there are no cracks in your screen, so your ticket is clearly visible.
Do not bring any luggage, (large) handbags or (back)packs and respond correctly to any requests from security.
Bags may not be larger than 21 cm x 30 cm x 10 cm (A4 format).It is forbidden to enter the venue with bottles, cans, alcohol, sound recorders, film and photo cameras, fireworks and objects that may pose a safety hazard. Entering the venue implies consent to a possible search.
Photographing and filming during the event is prohibited, unless otherwise determined by the organizer. Smartphones are tolerated unless otherwise specified.
Smoking is strictly prohibited in the venue.
Pets are not allowed. Blind and visually impaired people can bring a guide dog.
Please contact us in advance if this applies to you.
